Delivery & Returns
Prices on the website are retail prices in Euros, taxes included (20% VAT). Orders are shipped from France. Payment can be made by bank tranfer or by Paypal, a fast and secured system. A Paypal account or a credit card are necessary to order. Bank orders, personal checks or CoD (Cash on Delivery) are not accepted. Placing your order means that you are engaged in a contract, and that you unconditionally accept the prices and descriptions of the items you have ordered, as well as all our 'general sales conditions'.
Shipping in France is by 'Colissimo recommandé'. For Europe and for the rest of the world shipping is by certified mail. Orders are processed within the week of their reception (30 days maximum). Goods will be delivered according to their availability.
The shipping delays are 3 to 7 workdays for France and 5 to 10 workdays for the rest of the world (Europe and DOM included). France (Colissimo recommandé) and Europe/Dom/rest of the world (certified mail) : FREE DELIVERY
EXCHANGE AND REFUND
Items can be exchanged or reimbursed within 7 days after the delivery date by sending them back to us in perfect conditions, along with bank account details. After this limit, meilleurAmi may refuse any request for exchange or refund. For countries other than the European Union, please indicate 'return of non-conforming merchandise' on customs forms. Shipping fees on returned merchandise are at the customer's expense. However, meilleurAmi will not charge additional shipping on exchanges. Refunds will be made within 30 days after the reurn of the product. Return address: meilleurAmi 8 rue d’Enghien 75010 PARIS .
-In accordance with the French Law dated January 6th 1978 on Information and Freedom 'Loi informatique et liberté', you have the right to inspect and correct the data we keep concerning you. This data will not be communicated to any outside organization or third party. -European Union Directive 2000/21/CE on the subject of electronic commerce states that: Placing an order implies that the client definitively accepts the prices and descriptions of the items offered for sale , as well as all of the general sales conditions. -The French Consumer Code on mail-order sales (articles L121-16 et seq. of the Consumer Code) states that: The consumer has the right to cancel an order without any requirement to justify his action, and without penality; solely the cost of returning the product is at his expense. The law allows that the purchaser of a product has up to seven clear days to do this, counting from the delivery of the order. Moreover, if this time limit would expire on a Saturday, Sunday, public holiday, or bank holiday, it is extended to the next normal workday. For further information,
Please contact our customer service: firstname.lastname@example.org